ABC for Guests

ABC for guests

Your personal “e-concierge” in Grindelwald Tweebie – your travel mateABC für Gäste

Get information of Hotel Alpenblick and Grindelwald. You find the weather forecast, timetables of cable cars and trains and the status of all cable cars and slopes.

Download the „Tweebie app“ for free on your Smartphone

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Adapter

Adapters and multi-plug – adapters can be rent for a deposit of CHF 10.- at the hotel reception

Air hockey

At the bar, you find an air hockey machine, which is accessible during the opening hours of the bar. CHF 1.- per game

Arrival

How to get here by car

From Basel, Zürich and Bern take the highway N2, N1, N6 via Thun until Exit Grindelwald. From Lugano and Luzern take the Highway N2, via Stans, Brünig pass, Interlaken to the exit Grindelwald. Once you are in Grindelwald, follow the main road though out the village direction Oberer Gletscher. The hotel is located around 300 meters after the church on the right-hand side. The website www.viamichelin.com helps you to plan your trip

How to get here by train

From the Zürich Airport, you take the train direction Bern, where you have to change the train towards Interlaken Ost. In Interlaken Ost, you have to change the train again towards Grindelwald. (it takes you about 3h from Zürich to Grindelwald). Time tables you find on www.sbb.ch. Once in Grindelwald, you will find the bus terminal (www.grindelwaldbus.ch) across the road from the train station. With your hotel confirmation, you benefit from free bus. You find taxis as well at the train station. Regio Taxi Grindelwald 0041 33 823 22 23

Check in

On your arrival day, your room or dormitory bed is at your disposal from 1pm on. You may check in between 1pm and 9pm. If you should arrive later than 9pm, we would appreciate, if you could inform us by mail (hotel@alpenblick.info) or by phone 0041 33 853 11 05

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Baby bed / baby crib

We can offer you a baby crib for CHF 15.- per night if ordered in advance

Bank / Cash machine / ATM

In the village, you find following banks UBS; Berner Kantonalbank, Raiffeisen, or Ersparnisskasse Interlaken. At every bank, you find cash machines/ATMs. Opening hours of banks are Monday to Friday from 9am – 12/ and 2pm – 5pm.

Bar

The bar is open from 2pm. We close earliest at 10pm, and latest at midnight (0h00; twelve o’clock at night). There is a daily happy hour from 5:30pm till 6:30pm. On your orders of beer, wine and non-alcoholic drinks you will get a second one for free.

Bicycle

You can store your bikes covered on the inside of our building, please ask our reception staff.

Blankets

If you need additional blankets, please require at the reception.

Books

In the first floor, you find a shelf with books. Just grab one to read. If you put your read book there, you may take a book at home.

Bus

You may use the public bus in the village of Grindelwald for free, with your guest card, which you are given at the check in. The bus stop is opposite the main entrance of the hotel. Timetables are at the reception. Following you find the link of the buses (www.grindelwaldbus.ch)

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Cable cars

Following you find the websites of all cable cars and mountain railways.

www.jungfrau.ch

www.pfingstegg.ch

www.schilthorn.ch

www.maennlichen.ch

Check in

On your arrival day, your room or dormitory bed is at your disposal from 1pm on. You may check in between 1pm and 9pm. If you should arrive later than 9pm, we would appreciate, if you could inform us by mail (hotel@alpenblick.info) or by phone 0041 33 853 11 05

Check out

We ask you to check out by 11am on your departure day. Unfortunately, we cannot offer late check outs. But you can leave your car on our parking until your final departure from Grindelwald. You may as well store your luggage after checking out. If you should check out early in the morning we kindly ask you to pay your hotel bill the day before your departure day. As the reception is open in Summer from 6h30 am and in Winter from 7am.

Children

Children under 7 years, without extra bed are for free. Child chairs are at your disposal in the restaurant. For the child menu see menu

Church

The Protestant Church is located about 5 minutes walking away. You find under www.kirchgemeinde-grindelwald.ch the times of ceremonies

The Roman Catholic Church is above the main road of Grindelwald, for ceremonies times, please see
https://www.kathbern.ch/

Cooking

You will find a microwave and a kettle in the basement. Please note, that is not permitted to cook in the hotel rooms, because of the risk of fire. It is not possible to provide plates, glasses, knifes, spoons and forks for your own food

Credit – Debitcards

We accept all major credit – and debit cards

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Darts

At the bar, you find a darts machine, which is accessible during the bar opening hours. CHF 1.- till CHF 2.- per game

Departure

Check out

We ask you to check out by 11am on your departure day. Unfortunately, we cannot offer late check outs. But you can leave your car on our parking until your final departure from Grindelwald. You may as well store your luggage after checking out. If you should check out early in the morning we kindly ask you to pay your hotel bill the day before your departure day. As the reception is open in Summer from 6h30 am and in Winter from 7am.

Dinner

We serve dinner from 5pm till 9pm, for the menu, see menu

Doctor

In Grindelwald you have two possibilities:

  • Ärztegemeinschaft Joderlicka, under the shop Eisenwaren an der Dorfstrasse 0041 33 854 54 44
    (reachable within approx. 10 minutes walking)
  • Koepke, Spillstattstrasse 46, 0041 33 853 25 15
    (reachable within approx. 20 minutes walking)

Dress code

We do not have any dress code, you wear what you want to, as long you are comfortable

Drinks

We serve you with pleasure during the bar opening hours

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Eating

Breakfast is served from 7am till 10:30am in Winter and from 6:30am till 10:30 am in Summer.
For Lunch our restaurant remain closed, thank you for your understanding!
We serve Dinner from 5pm – 9 pm.

For the menu, see menu

Emergency

In case of emergency please see the reception. In case of emergencies at night, you will find a night bell on the right of the main entrance. Within 10 Minutes, somebody will be here to help you.

Events/

At Alpenblick

We organize different kinds of events on a regular base, please check our website, www.alpenblick.info, or you find information on Facebook, Twitter and Google+.

If you would like to organize an event at our place, please see our reception staff.

In Grindelwald

For Events in Grindelwald, you find the weekly program of Grindelwald Tourism at the reception. www.grindelwald.ch is worth a visit as well.

Excursions

In Grindelwald and the Jungfrau Region you have many, interesting excursions. You find leaflets and brochures at the reception or in the first floor. The reception staff helps you as well with pleasure.

Following websites could help as well.

www.jungfrau.ch

www.grindelwaldbus.ch

www.pfingstegg.ch

www.schilthorn.ch

www.maennlichen.ch

Extension of you stay

Do you want to extend your stay? Please ask the reception as soon as possible to avoid a room change

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Fire

Your security is our concern. In all the hotel rooms and corridors there are fire detectors. If you should locate fire or smoke, please see the reception. And there are red alarm boxes in the corridor. Break the window with covered elbow and push the button. On the inside of your room door, you find the evacuation plan as well as how to react in case of fire. The meeting point in case of an evacuation of the hotel is on the upper parking of the hotel. In case of fire please follow the instructions of the hotel staff.

Foreign currencies

You may pay your hotel bill in foreign currencies as Euro. Please note, that you have a better exchange rate at the banks. At the Berner Kantonal Bank at Eiger+ you have a currency exchange machine, like this you do not depend on bank opening hours.

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Games

During the bar opening hours we offer a pool table, a darts machine, an air hockey machine and different board and card games

Gasoline station

You will find a gasoline station, when you enter the village of Grindelwald

Gift vouchers

Would you like to give your “Alpenblick-experience” to somebody else? Please ask our reception staff.

Grindelwald

See excursions

Guest cards

With the guest card, which you receive by check in, you may use the public bus for free. You have as well different discounts like entrance to the sports centre, museum and Glacier Canyon.

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Hairdryer

You can rent a hairdryer at the reception for free.

Half board

If you would like to book half board, you can do it at the reception. CHF 30.- per person, we serve a fixed 3-course menu from 5pm till 9pm. Please note that this has to be booked latest after breakfast for the same day

Happy Hour

There is a daily happy hour from 5:30pm till 6:30pm at the bar. On your orders of beer, wine and non-alcoholic drinks you will get a second one for free.

Hiking

See sport and leisure

Hotel rating

The most important for us is, that you are satisfied and feel good as our guest. We are interested in doing better, but we are very happy if you leave a positive comment on trip advisor, booking.com, google+, google and Facebook.

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Information/leaflets/brochures

You find at the reception and in the first floor a selection of leaflets and brochures. Our reception staff helps you with pleasure as well.

In the village, you find the tourist information centre (www.grindelwald.ch)

Internet

See wifi

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Kettle

You find in the basement a kettle at your disposal

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Laundry

In the village, between the shop Electro Shop Red Hans and the pizzeria Da Salvi, you will find a self-service laundry shop. It is open until 10 pm.

Leisure

See sport and leisure

Lost and found

We keep found items for 3 months

Luggage

You may store your luggage before check in or after check out

Lunch

Our restaurant remains closed for lunch

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Menu

We serve a daily menu and warm dishes from CHF 15.-. Additional we have a small, seasonal menu with Alpenblick – Specials, you find it next to the main entrance and in the restaurant.

Microwave

In the basement, you will find a micro wave at your disposal

Motorbike

If you have a motorbike you can park in the open garage. Where it cannot be seen from the main road and it stays dry. Please ask our reception staff

Mountains

From the Hotel Alpenblick you can see from the left to the right the following mountains.

Wetterhorn (3691meters), Mättenberg (3104meters), Gross Fiescherhorn with Fiescherwand (4048meters) and the Under Grindelwald glacier. At the end you see the world famous Eiger (3970meters). To be able to see Eiger, Mönch and Jungfrau, you need to go up on a mountain, like First, Kleine Scheidegg or Männlichen.

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Newspaper

In the restaurant, you find newspapers at your disposal

Night entrance

We close the bar earliest at 9pm, as a result the main entrance will be closed. Please take your room door key with you when you go out at night. With the night entrance code, which is given by check in you have access 24h to the hotel. You will find the night entrance underneath the terrace of the restaurant

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Opening hours

breakfast:        in winter from 7am to 10:30am, in summer from 6:30am till 10:30am

bar:                  2pm – earliest 10pm, latest 00h00 (twelve o’clock at night)

Dinner:            5pm – 9pm

Reception:       in winter from 7am till closing of the bar, in summer from 6:30am till closing of the bar

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Parking

We have enough free parking at your disposal. If you should arrive with a group, please see the reception, we will assign you your parking. On your departure day, you can leave your car on our parking until your final departure of Grindelwald

Payment methods

You can pay your bill cash in Swiss francs, in Euro or with all major credit and debit cards. Maestrocard postcard is accepted as well.

Pets

Well educated dogs are accepted and fro free. Please note, that we do not accept pets in the dormitory!

Pharmacy

You find a pharmacy in the village at the Eiger+ centre. The opening hours are similar as the normal shop opening hours. See shops

Pick nick

Please note, that we do not accept the consumption of your own food and drinks at the bar or in the restaurant.

In summer, you can use the roof top or the assigned room in the basement. In winter, we will show you where you can eat your own food.

Pillows

If you need additional pillows, please ask our staff at the reception

Pool table

At the bar, you find a pool table, which is accessible during the bar opening hours. CHF 2.- per game.

Post

You find a post at the train station. You can leave your letters and postcards at the reception as well, we will take care of it. If you should receive post in our hotel, we will give to you personally. If you should excpect an urgent message, please inform us where you are.

Printing

You need a print of a flight ticket, a train ticket or just a document. Send us an e-mail (hotel@alpenblick.info) attach the document you would like to have printed. Do not forget to mention you name and room number in the mail, and we will print the documents for you.

Public transports

See bus and train

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Quiet at night

The hotel Alpenblick is an old wooden house, which is cosy. But it has disadvantages as well, noise can be heard very easily. Therefore, we ask you kindly to act accordingly. Other guests and our neighbours will appreciate it!

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Radio

In the rooms with private bathrooms, you will find a radio menu integrated in the TV

Read

In the restaurant, you find newspapers at your disposal and in the first floor, you find a shelf with books (see books)

Reception

The reception is open from 7am in winter, from 6:30 in summer. It stays open until the closing of the bar. As we are a small hotel, the reception is not occupied permanently, therefore we ask you to be patient, thank you very much!

Restaurant

The restaurant is open from 5pm till 9pm, for the menu, see menu

Roof top

In the second floor, you find a public roof top, which is accessible to all hotel guests. If you use the roof top at evenings please be quiet, other guests will appreciate it!

Room Service

Unfortunately, we cannot provide room service, but you can order food or drinks at the bar, at enjoy it in your room.

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Safe

All our hotel rooms are furnished with a safe. The instructions you will find next to the safe. For guests who sleep in the dormitory, we have safes in the room. You can get the key at the reception, deposit CHF 10.-

Sanitary product /drugs

When you packed your bags at home you forgot your toothbrush, toothpaste, shower gel and shampoo, you can buy it at the reception. All other items you find in the shops in the village.

Shops

In the village, you find different shops. You find a supermarket Coop at the building of Eiger+. Most of the shops are open from 8am – 18:30pm

Ski room / Snowboard room/ boots room

In the basement, you will find a room, where you can store your skis, snowboards and boots

Smoking

Please note, that in Switzerland smoking in public buildings is not permitted. The hotel rooms and the restaurant are non-smoking areas. You find a smoking area at the bar, which is accessible during the opening hours of the bar. Smoking outside and on the terrace, is permitted.

Snacks

During the bar opening hours we offer snacks

Sport / Leisure

Hiking, see cable cars and information and leaflets

Climbing, Skiing, Snowboarding and Snow showing, ask Grindelwald Sports (www.grindelwaldsports.ch) they will help you to plan ski journeys and mountain tours

Wellness, indoor pool, curling and ice skating and bouldering you find at the sports centre in the villagehttps://www.sportzentrum-grindelwald.ch/de/

Tandem paragliding can be booked at the reception or www.paragliding-jungfrau.ch.

Sledging, see www.grindelwaldbus.ch and www.jungfrau.ch

Mountain Bike can be rented at different sport shops

Ski – and Snowboard equipment can be rent at different sport shops

www.air-glaciers.ch/lauterbrunnen and http://www.swisshelicopter.ch/DE/standorte/gsteigwiler-interlaken.html help with helicopter flights.

www.alpinraft.ch offers Tandem sky dive to Bungee Jumping a wide variety of  Adventure sports

Explore the lake of brienz in a special way www.jetboat.ch

Tennis in Grindelwald www.tcgrindelwald.ch

Golf in Grindelwald www.golf-grindelwald.ch

Minigolf in Grindelwald www.grindelwald.ch/de/sommer/inhalte/seedo/golf-minigolf/minigolf/

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Tap water

The water of all sinks in the hotel is drinkable and healthy. It tastes very good. You will be drinking fresh mountain water

Taxi

We order Taxis for you, following you find the phone number of Regio Taxi in Grindelwald 0041 33 823 22 23

Terrace

On warm days, you can enjoy breakfast and/or dinner on our nice terrace

Tourist Information

The Tourist Information Centre is located in the village for opening hours, see (www.grindelwald.ch)

Towels

Additional towels can be required at the reception

Train

Train time tables can be seen on www.sbb.ch

TV / Radio

In the rooms with private bathrooms, is a TV with integrated radio installed. The overview of the programs is in the room

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Wellness

See sport and leisure

Wifi / WLAN

Use the network, and follow the instructions on your screen